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Frequently Asked Questions

Please take a few minutes to look through our frequently asked questions and answers.

Q: How much does it cost for an inspection and estimate?
A: We offer free inspections. An inspector will come out and evaluate your issue and, in most cases, leave a written estimate for repair for your waterproofing, concrete leveling, or foundation problem.

Q: Can you give me a ballpark price on waterproofing my basement or crawl space?
A: Each home and situation is unique. American Foundation & Basement Repairs offers FREE INSPECTIONS to evaluate your issue and leave a written estimate for repair.

Q: Can you give me a ballpark price on using PolyLEVEL for my driveway, patio or sidewalk?
A: Pricing for PolyLEVEL is determined by size, thickness, amount of drop, and construction methods of the slab. American Foundation & Basement Repairs offers FREE INSPECTIONS to evaluate your issue with your concrete driveway, patio, or sidewalk and leave a written estimate for repair.

Q: My floors seem uneven, should I have the foundation repaired before I lay down new flooring?
A: Yes! If flooring is installed on uneven floors and a foundation lift, foundation repair, or floor leveling is performed, buckling of the floors are likely to happen.

Q: Is your company a chain or franchise?
A: American Foundation & Basement Repairs is a Family Owned company headquartered out of Maryville, TN and servicing the Knoxville, Chattanooga, Crossville, Kingsport/Johnson City Region, and Asheville North Carolina Area. Specializing in Foundation Repair, Crawlspace Water Proofing, Basement Waterproofing, and Concrete Leveling.

Q: How long have you been in business?
A: American Foundation & Basement Repairs has been open since 2007. The AFBR Team has over 75 years combined experience in the Foundation Repair, Concrete Leveling, and Water Proofing Industry.

Q: Will you just sell me the materials I need, so I can fix the problem myself?
A: American Foundation & Basement Repairs can not sell materials due to purchasing agreements. Our installers have many years experience and training so that the products are installed to perform as designed.

Q: Do you have a physical location? What is the address?
A: Yes, the Main Office of American Foundation & Basement Repairs is located at:
1503 Old Mount Tabor Rd
Maryville, TN 37801

Q: Do you repair sinkholes?
A: Yes, American Foundation & Basement Repairs offers sinkhole repair and filling solutions which includes help engineering in the Sinkhole repair recommendation.

Q: What makes you better than the other companies that do the same work?
A: American Foundation & Basement Repairs is a “Quality Driven” company, not “Sales & Numbers Driven”. Our Inspectors are not “Sales People.” They are trained on the knowledge of the products and why certain issues occur so that we can properly diagnose the issue and offer a solution for the correct repair that is done by qualified Field Technicians that are our employees, not subs.

Q: What kind of warranties do you offer?
A: Each repair may have different warranties based on what is installed. However, most of our repairs have a “Life of Structure Warranty” that is transferable to next homeowner WITHOUT any transfer fees or time limits to transfer.

Q: Do you perform mold remediations?
A: Yes, American Foundation & Basement Repairs perform fungal remediations in crawlspaces as well as offer a system (Seal Vents, Dehumidifier, and 6ml Vapor Barrier or Crawlspace Encapsulation) to change the environment to prevent the mold from returning.

Q: My finished basement has moisture/water issues, Do I have to remove my flooring, paneling or drywall in order to get an estimate?
A: It would be best if the block or brick wall was available for inspection. If you’re not sure as to where or how much, one of our inspectors can come out to evaluate the problem areas and recommend areas to remove for further inspection.

Q: Can I just pick up the materials at Home Depot or Lowe's and repair this stuff myself?
A: A version of the products we use may or may not be available at Lowe’s or Home Depot. However, these products likely do not come with any type of warranty and our installers have many years experience and training so that the products are installed to perform as designed.

Q: Do you waterproof the inside or outside of the basement?
A: At American Foundation & Basement Repairs we have the experienced personnel to excavate and damp proof the exterior basement wall or waterproof the inside of the basement. However, an exterior dig with damp proofing does not warranty against groundwater that is forced up into the basement by hydrostatic pressure. An interior basement waterproofing system is the only way to guarantee a dry basement with an AFBR Life of Structure Transferable Warranty.

Q: Is the work you perform on my home going to tear up my yard?
A: Depends on the repair needed. American Foundation & Basement Repairs will take due care in taking care of the yard, however, some repairs can be destructive to the yard. When the repair is complete, AFBR, will re-grade, seed and hay.

Q: Do you service Georgia, Virginia or Kentucky? I'm right across the Tennessee state line
A: Currently, we do not service those areas. Our territory includes East TN and West NC.

Q: Are your warranties transferable?
A: Yes, our warranties are transferable to next homeowner WITHOUT any transfer fees or time limits to transfer.

Q: Do you offer Financing?
A: Financing is available through a 3rd party lender. American Foundation & Basement Repairs offer a 6 month and 12 month Same As Cash Financing as well as traditional financing with interest based on credit.

Q: How much does it cost to fix my basement, foundation, crawlspace, or settling floors?
A: Each home and situation is unique. American Foundation & Basement Repairs offers FREE INSPECTIONS to evaluate your issue and leave a written estimate for repair.